Main office

DK : kundeservice@gronfeld.com
EU/int: customerservice@gronfeld.com

Phone: +45 60890592 (10.00-14.00)
(We are not always available by phone - We recommend contacting us by email)

GRÖNFELD
Part of RAHK Denmark Aps
Vidkærvej 34
DK-8660 Skanderborg
CVR: 38273981

Benelux

NL : klantenservice@gronfeld.com
BE: klantenservice@gronfeld.com

Phone: +0031 (0)639338123 (10.00-14.00)
(We are not always available by phone - We recommend contacting us by email)

HORN DESIGN V.O.F
Partner of GRÖNFELD
Kerkeweg 9
NL-8485 JJ Munnekeburen
KVK: 85033235

10 years rust warrenty*

We make things that work better and last longer. Our products solve real problems with clean design and honest materials. We therefore grant 10 years of rust warrenty on all painted products.

* Accessories as Wheels, legs, Bench modules ect. are therefore not included

Frequently asked questions

Can I combine the modules?

Yes the planters and modules can be extended and build on-top of each other. View support video here. I you need extra support you can add additional reinforcement and use self-carfing screws

What is the warrenty?

We offer a 10-year rust warranty on all painted items. Components such as wheels, wooden parts, and legs are not included in the warranty.

Can I place the planter directly on the ground?

Yes, this is no problem. We recommend ensuring the base is level and properly supported before installing your planter.

Does the base of planters allow drainage of water?

Yes, the base plate being used for our planters all have holes for drainage of water.

How are items packed?

Most of our products are modular and ready for assembly, designed to be clicked together. They are packed flat in cardboard boxes (IKEA-style) and shipped via standard parcel services. Assembly instructions are printed directly on the boxes, and the parcels are easy to carry.

How do I maintain planters in aluminium?

Our planters in aluminium require minium of maintance, and can simply be left outside all year.
Do not remove dirt or alike using a brush. Instead spray with pleanty of water and soft cloth/sponge to avoid scratching.

Can I use string-trimmer around the aluminium planters?

We do not recommend using a string-trimmer close to planters made in Black aluminium as the risk of scratches are big.

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. We offer 30-day right of withdrawal from the date of receipt. Simply contact us and we will help.Return policy

Do you make planters in special color?

Yes, very much so. Special color is available within the RAL-Classis color standard. Use our special-color section and customize your planter here. Expected delivery 3-4 weeks upon order. Please note that a special-color-one-time-fee is add to the order. Feel free to contact us at customerservice@gronfeld.com if you have any questions.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. In DK our delivery time is 3-5 days and within EU its 5-7 days.

Where are your products manufactured?

The main range of our products are designed and manufactured by GRÖNFELD in Denmark. As a manufacturer, we have full control over the quality and finish of our products, ensuring high quality and consistency.

How much does shipping cost?

Shipping is calculated based on your location. You will always know the shipping price before you purchase.
To make it simple we have set a standard shipping cost pr. order of:
DK: 89 DKK
EU: 40 EUR