Privacy policy at RAHK Denmark ApS
We only collect personal data where it is relevant to us, and we will only collect personal data if it is relevant to your activity at RAHK Denmark ApS.
When collecting, processing and using your personal data, we always comply with all relevant legal provisions.
We will only store your personal data for as long as we are either under a legal obligation to do so, or for as long as it is relevant for the purpose for which it was collected.
Information we collect
If you wish to buy and receive a product or a service from us, we need to collect certain personal data in order to complete the purchase and to be able to offer you our services. We may use cookies to keep track of the contents of your shopping basket while you use our webshop.
We may collect information such as your name, email address, postal address, delivery address (if it differs from your postal address), telephone number and payment details.
RAHK Denmark ApS collects and processes your personal data when you do any of the following:
- Visit our website
- Complete a purchase of our products
- Create an account
- Sign up for our newsletter
- Send us questions, complaints or feedback
The data controller
The data controller responsible for the collection, processing and use of your personal data on www.gronfeld.com is RAHK Denmark ApS, Vidkærvej 34, 8660 Skanderborg, CVR no. 38273981
Legal basis and purpose
We collect your general contact details, such as name and address, in order to deliver the product or service you have bought from us. We collect your email address in order to send you an order confirmation and a delivery confirmation.
When you pay for your product or service, we collect your name, your card details and your IP address. The information collected in connection with the payment transaction is only used and stored for payment processing and for fulfilment of the agreement entered into. When payments are made, some of your data will be passed on to ShopifyPayments, including information that is necessary to complete or support the payment, such as the total purchase amount and billing information.
If you have given us your consent during the registration process or on our website, we use your email address to send a newsletter. You can subscribe to and unsubscribe from the newsletter at any time. All newsletters also contain a link for unsubscribing. If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time.
If you do not wish to provide the personal data required to complete a purchase of a product, you will unfortunately not be able to buy products from us on our website.
Your information (except your email address, if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you have received your goods or service.
Other recipients of personal data
We do not sell your personal data to third parties, and we do not transfer your personal data to third countries.
Our website is hosted by Shopify and our payment system is provided through ShopifyPayments, which acts as our data processor. All personal data you provide on our website will be stored in Shopify's data centres.
We use external companies as suppliers in order to deliver our services as well as possible. These external suppliers are data processors and, in certain cases, process personal data in connection with their delivery of services to us. Our data processors only process personal data on our instructions and in accordance with the legal requirements for data processors.
We have entered into data processing agreements with our data processors, which is our guarantee that they comply with the applicable rules on the protection of your personal data.
Your rights
As the data subject, you have a number of rights which we must ensure are fulfilled at all times. You have the right to request the following from us:
• To access and have your personal data rectified/amended
• To have personal data deleted
You also have the right to object to the processing of your personal data, and you have the right to lodge a complaint with a data protection authority.
If you no longer wish us to process your personal data, or wish us to restrict the processing of your personal data, you can also send us a request to this effect at our email address kundeservice@gronfeld.com.